Service Process

Standardized Operating Procedures

• Needs Assessment and Plan Formulation:Customize a dedicated transportation plan based on the type of transport (remains/ashes), destination regulations, and family requirements.

• Document Compliance Processing:Handle international notarization of cremation certificates, permits for body export, entry approvals for the destination country, and simultaneously translate materials into multiple languages.

• Air Freight Coordination:Prioritize securing special cargo space, match aircraft models with temperature-controlled/pressure-regulated cargo holds to ensure stable transportation conditions.

• Professional Packaging Operations:Certified personnel conduct packaging at designated locations, using sterile, leak-proof materials for wrapping, and affixing seals and biosafety labels to the boxes.

• End-to-End Escort:Equip dedicated vehicles for airport transfers, with full GPS monitoring and coordination to complete customs clearance swiftly.

• Seamless Overseas Connection:After customs clearance by the partner institution at the destination, conduct religious ceremony escorts or deliver to specified locations as per family requests.

Body Reception

• Preparation for Body Reception:

  Upon receiving notification for body reception, promptly arrange for a professional team to head to the site. Prepare necessary equipment and supplies to ensure a smooth body reception process.

• Body Reception Process:

  Strictly adhere to international standards for body reception to ensure the integrity and dignity of the deceased. Communicate with the family to confirm the body information and sign relevant documents.

• Temporary Body Storage:

  Safely transport the body back to the company's professional embalming and cosmetic treatment center. Provide temporary storage facilities for the body to ensure hygiene and safety while awaiting processing.

Embalming and Cosmetics

• Embalming Process:

  Professional embalmers develop an embalming plan based on the condition of the body. Utilize advanced embalming techniques and materials to ensure stability during transportation.

• Cosmetic Restoration:

  Professional cosmetologists perform cosmetic restoration on the body according to family requests. Employ advanced cosmetic techniques and materials to create a serene and natural appearance.

• Appearance Preparation:

  Select appropriate clothing and accessories for the body according to family wishes. Ensure the body is presented to the family in a neat and dignified manner.

Body Transportation

• Transportation Plan Formulation:

  Develop a rational transportation plan based on the destination and client requirements. Choose suitable transportation methods, handle all procedures with airlines, and customs clearance to ensure the body arrives at the destination smoothly and safely.

• Transportation Process Monitoring:

  Monitor the body's condition in real-time during transportation to ensure safety. Maintain close communication with the transportation department to address any unexpected situations promptly.

• Destination Handover:

  Upon arrival at the destination, hand over the body to the local funeral institution or family. Assist with quarantine and customs procedures at the airport to ensure the body passes through all necessary checks quickly and smoothly.